FREQUENTLY ASKED QUESTIONS
Do you have a minimum number of services in order to book you?
Yes, I have a minimum of 4 services (hair OR makeup) in order to book that date.
How do I book you for my wedding day?
Reserved date is only secured when BOTH a signed contract as well as a $300 non-refundable and non-transferable retainer have been received. To be fair to all brides, there are no soft hold on dates.
How far in advance should I book your services for my wedding?
As soon as you know your date! My Saturday availability usually gets booked up a year in advance since Saturdays are the most popular day to get married. If you like my work and would like to work together, please contact me ASAP. I only take one wedding per day to give my Bride my fullest attention.
Do you provide makeup and hair services for large parties?
Yes, me and my team can provide makeup and hair services for any size of a bridal party.
Do you offer trials and where do they take place?
Yes, we do offer trials and I will be happy to see you at our studio located on 32nd and 5th Avenue in NYC.
Can I get a trial first and then book you?
We recommend booking us first and then place a trial due to high volume of inquiries. You can schedule a trial prior to booking but the trial appointment doesn’t lock your date and time. We are a first come - first serve company.
Do I need to pay extra for a trial?
Yes, trials are optional and is a separate service. Please review my pricelist here for more updated information.
How many looks can I do during my bridal trial?
During your bridal trial you can do one makeup and one hairstyle look. If you'd like to try few hairstyles looks, please let us know, so we can provide you with the quote.
Can mothers of the bride or groom have a trial too?
Yes, however reach out to us to make sure stylist will have time to accommodate it, since brides are our priorities.
When is a good time to do a bridal trial?
We recommend doing it 3-4 months to your wedding date yet schedule it ahead to make sure we can accommodate the date, don’t leave it for the last month.
Can I bring someone with me to my trial?
We respectively ask that the person having the trial only bring one guest as Alena's studio is a small space.
Can I make changes to my booking after paying the deposit?
Yes, you can. You may add additional services, but you cannot remove or cancel services as per our contract policy.
How much time will it take for you to do everyone’s hair and makeup on the wedding day?
Usually, we allocate up to 2 hours for the bride per service and 50 minutes for everyone else per service.
If members in your bridal party need to have hair extensions applied, we will add extra 30 minutes per person.
Do you do individual lashes?
Yes, we do individual lashes as well as strip lashes.
Do you do airbrush?
Yes, we do airbrush at no additional cost.
Do you work with every skin type, ethnicity, and eye shape?
Yes, our artists are prepared and well trained to work with different skin complexions.
What Hair Extensions do you recommend?
Clip in hair pieces is always amazing for bridal hairstyles! Adding that extra hair will give you not only more hold for curls but more voluminous half up styles. I love working with Bellami & Luxy Hair. They all can color match to your shade on their sites.
Do you charge less for short hair/blow waves?
We charge a flat fee for all additional hairstyling, this includes short hair and blow waves. Most times a blow wave takes longer than normal styling, as we must prep, blow dry and then thermal style the hair.
Do you offer large group discounts or military discounts?
There are no discounts offered at this time.
How should I prep my hair for my appointment?
Everyone receiving services must come with CLEAN DRY hair (washed the night before preferably). If you have curly hair and you are looking for a smooth style, please blow dry smooth but do not use a flat iron. The longevity of your style will not be guaranteed if your hair has any moisture in it when styling.